Shipping policy
Processing Time All orders are processed within 1-3 business days (Monday–Friday, excluding holidays). Orders placed on weekends or holidays will be processed on the next business day. Orders are shipped out; Monday, Wednesday, and Friday
Shipping Rates & Delivery We ship to addresses within the United States. Shipping rates are calculated at checkout based on your order total and selected shipping method.
Free Shipping [ARKANSAS] We offer free standard shipping on all orders of $100 or more (after discounts, before taxes).
Estimated Delivery Times [ARKANSAS] Once your order has shipped, estimated delivery times are as follows: Delivery estimates are "exaggerated"
- Standard Shipping: 2-5 business days
- Expedited Shipping: 1-3 business days (rates calculated at checkout)
Delivery times are estimates and not guaranteed. Delays may occur due to carrier issues, weather, or high-volume periods.
Out-of-State Shipping
Orders shipping outside of Arkansas are subject to carrier-calculated shipping rates. Available shipping services and rates are calculated at checkout based on the delivery address, package weight, dimensions, and selected carrier service.
Customers are responsible for the applicable shipping charge shown at checkout for out-of-state orders. Free shipping promotions available to Arkansas orders do not apply to out-of-state orders.
Out-of-State Estimated Delivery Times
Estimated delivery dates for orders outside Arkansas are determined by the selected shipping carrier and service. Available estimates will be displayed at checkout when provided by the carrier.
Carrier delivery estimates are not guaranteed by Vaulted and may change due to carrier delays, weather, holidays, or other circumstances outside our control.
Order Tracking Once your order ships, you will receive a confirmation email with a tracking number. You can use this to monitor your shipment's progress.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us within 3 days of the expected delivery date at contact@vaultednwa.com. We will work with the carrier to resolve the issue.
Incorrect Address Please double-check your shipping address before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer.