Local Delivery is an exclusive delivery option offered at the discretion of Vaulted. It is not a standard shipping method available at checkout. Eligible orders are arranged directly with the customer and invoiced separately.
Delivery Timeframes
An estimated delivery timeframe will be provided on the customer’s invoice. This timeframe is an estimate only and is not a guaranteed delivery date or time.
Local deliveries are completed according to our availability and delivery schedule. Actual delivery may occur before or after the estimated timeframe depending on scheduling, order volume, weather, accessibility, or other circumstances.
Packaging
Because Local Delivery orders do not enter the traditional carrier shipping network, exterior packaging and presentation may vary from orders shipped through a postal or parcel carrier. All products will still be handled appropriately and with care during delivery.
Drop-Off Location
Local deliveries are generally contactless. The exact drop-off location may vary depending on the property, accessibility, weather, and circumstances present at the time of delivery.
When appropriate, an order may be left at the front door, side door, garage door, porch, or another reasonably safe and accessible location on the property. We may select an alternative drop-off location when we reasonably believe it provides a safer or more practical location for the order.
Customers should provide any important access or delivery instructions before delivery.
Completed Deliveries
Once an order has been successfully dropped off at the provided delivery address, the order will be considered delivered and its order status may be updated accordingly.
Customers are responsible for providing an accurate and accessible delivery address and for retrieving their order promptly following delivery.
By accepting and paying a Local Delivery invoice, the customer acknowledges and agrees to this Local Delivery Policy.